Shipping Policy

At Positive Associates, we are dedicated to delivering MAJOR breakfast products quickly, safely, and efficiently to your doorstep — whether you’re located within India or overseas. Please review the following shipping terms and conditions before placing your order.

1. Shipping Destinations

We currently ship to:

  • All major locations within India

  • International destinations, especially in the Middle East and Europe

If you are unsure whether we deliver to your location, please contact our support team before placing your order.

2. Order Processing Time

  • All orders are processed within 1 to 3 business days from the time of confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

You will receive a confirmation email or SMS with tracking details once your order has been dispatched.

3. Estimated Delivery Time

  • Domestic (India): 3–7 business days

  • International: 7–14 business days (depending on customs and carrier service in your region)

Please note that delays may occur during peak seasons, natural events, or due to courier service disruptions.

4. Shipping Charges

  • Within India: Standard shipping rates apply and will be calculated at checkout based on location and order weight.

  • International Orders: Shipping charges will vary based on destination, weight, and applicable customs duties (not included in product price).

5. Tracking Your Order

Once your order has shipped, we will send you a tracking number via email or SMS. You can use this number to track your order through the courier service’s website.

6. Customs, Duties & Taxes (International Orders)

For international deliveries:

  • All applicable customs duties, taxes, and import fees are the responsibility of the customer.

  • Positive Associates is not liable for any delays or charges incurred at customs clearance.

7. Delivery Issues

If your order arrives damaged, incomplete, or you do not receive it within the estimated delivery time, please contact our customer support within 48 hours of delivery or expected delivery date. We will investigate and resolve the issue as soon as possible.

8. Contact Us

For shipping-related inquiries, assistance, or special delivery requests, reach out to us at:

📧 Email: majorfoodproducts@gmail.com
📞 Phone: +91 9847 217 530
🕒 Working Hours: Monday to Saturday, 9 AM – 6 PM IST

Thank you for choosing MAJOR – Your Daily Power Breakfast. We are committed to making sure your order reaches you fresh, fast, and safe.

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